How can we help?

Search for a topic or message us: the Zublime team will help you in Spanish.

Topics by app

Guides for each app are in preparation; support can help you in the meantime.

  • Point of Sale
  • Sales and Distri­bution
  • Regulatory Pharmacy
  • Purchasing and Supply
  • Inventory and Warehouse
  • Logistics and Shipping
  • CFDI E-invoicing
  • Accounting and Treasury
  • Customers and Loyalty
  • E-commerce
  • Mobile Apps
  • Integra­tions
  • Artificial Intel­ligence
  • Adminis­tration and Security
  • Reports and Analytics
  • Produc­tivity

Getting started guides

The first things your team does in PSERP.

  • First steps in PSERP

    In preparation
  • Open and close the register

    In preparation
  • Receive goods by lot

    In preparation
  • Invoice a receipt

    In preparation

Frequently asked questions

What is PSERP?

It's the ERP and point of sale for pharmacies and drug distributors in Mexico. It brings the counter, lot and expiration tracking, CFDI e-invoicing (Mexico's electronic invoice), wholesaler purchasing and the apps together on one database. It's a Zublime product.

Do I need to install a server at my pharmacy?

No. PSERP runs in a browser, on a tablet or on a phone, and Zublime can host it for you.

Does it work for multiple branches?

Yes. You see stock across the whole network, make verified transfers and manage branches and legal entities from a head office.

Does it issue CFDI 4.0 invoices?

Yes. The cashier invoices the receipt from the register, and PSERP generates the global invoice for sales to the general public and the payment complement.

Does it track lots, expiration dates and prescriptions?

Yes. Every item carries its lot and expiration date, expired lots are blocked from sale and antibiotic sales keep their prescription.

Does it connect to pharmaceutical wholesalers?

Yes, through Symfonet360: the wholesaler's catalog, costs and stock flow into your purchasing.

Can I bring over my current catalog?

Yes. During implementation we load your catalog, customers and suppliers.

How do I get started?

Message us. We review how your pharmacy runs, configure PSERP, load your catalog and train your team.

Who provides support?

The Zublime team, by WhatsApp and email, in Spanish.

Didn't find what you were looking for?

Tell us what happened and, if you can, send a photo of the screen.

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